**Orders Correct**

The orders correct stat displays all the orders that have been fully scanned correctly by all users in the date range specified.

Any orders not fully scanned but that have been dispatched will not appear in this statistic.

**Items Scanned**

The items scanned stat shows the number of items that have been scanned correctly in the date range specified.

For example

Order #78281 contains 5 items

Product A x 1

Product B x 2

Product C x 2

If the user scans 1 of product A, 2 of product B but no Product C that would count as 3 items scanned correctly.

Note that the items scanned stat does not include manual overrides.

**Average Items Per Order**

Average Items Per Order: = total items scanned / total orders correct

The average items per order is calculated by using the *Items Scanned* figure divided by *Orders Correct* then rounded to one decimal place.

**Average Order Pick Time**

We calculate order pick time from the time the order is scanned (i.e the order barcode is scanned or manually entered) and the order being scanned correct. For example

Order #78281 scanned 09:21.28

Item 1 in Order #78281 scanned 09:21.30

Item 2 in Order #78281 scanned 09:21.28

Item 3 in Order #78281 scanned 09:21.34

Item 4 in Order #78281 scanned 09:21.45

Item 5 in Order #78281 scanned 09:22.08

Order #78281 scanned correct 09:22.08

Total pick time - 40 seconds

We then total the order pick times and average them by using the amount of orders scanned as correct within the time period specified.

Note that if an order takes more than one hour to complete it is not included.

**Total Orders Correct Chart**

This chart uses the same calculations as the *Orders Correct *stat and splits them out by active user.

**Average Pick Time Per Order**

This chart uses the same calculations as the *Average Pick Time Per Order *stat and splits them out by active user.

**Average Items Per Order**

This chart uses the same calculations as the *Average Items Per Order *stat and splits them out by active user.

**Total Items Correct**

This chart uses the same calculations as the *Total Items Correct *stat and splits them out by active user.